navision reversing a zero dollar credit memo

On the posted credit memo header the field Corrective = Yes. A sales credit memo is automatically created and applied/posted to that original invoice. This indicates that the original invoice is closed and canceled, but it is not a corrective invoice. The initial invoice that was canceled will remain in the system for auditing purposes, but the following fields are updated on the original invoice: Invoice Canceled = Yes, Corrective = No and Closed = Yes.On this new invoice you can make the changes necessary and then post. Click “yes.” In this scenario, a new invoice is created.On the Posted Sales Invoice page choose “Correct,” then “Correct” (again). The following message will appear:.

Find the posted sales invoice you want to correct.

Type “posted sales invoice” in the search bar.

Using Correct to Reverse a Posted Sales Invoice

Create Corrective Credit Memo – Creates a sales credit memo that you can modify and then manually post, which reverses the posted sales invoice.

Cancel – Creates and posts a sales credit memo that reverses the posted sales invoice.

Correct – Reverses the posted sales invoice and creates a new sales invoice that you can then correct before posting.

On the Posted Sales Invoice page you have the following choices under Actions, Correct: Below are instructions walking you through the options available to correct a posted invoice on the sales or purchasing side of your business management software. This is true for both sales and purchase invoices. If you are trying to correct a posted invoice (which is a document), then you must use the Correct function. The process to correct a posted document or transaction in Business Central depends upon the origination of the transaction. When that occurs, how do you correct an invoice within Microsoft Dynamics 365 Business Central? This reverses the posted sales invoice in your financial records and leaves the corrective posted sales credit memo for your audit trail.Despite your best efforts to keep accurate accounting records, the occasional error is inevitable. When you correct or cancel a posted sales invoice, the corrective sales credit memo is applied to all general ledger and inventory ledger entries that were created when the initial sales invoice was posted.

On the initial posted sales invoice, the Cancelled and Paid check boxes are selected. A corrective sales credit memo is automatically created and posted to void the initial posted sales invoice. The new sales invoice has a different number than the initial sales invoice. In that case, we suggest you cancel the posted sales invoice instead and then make the correction and continue the sales process from the original sales order. A new sales invoice with the same information is created, unless the posted sales order was posted from a sales order. The difference between cancelling or correcting a posted sales invoice that has not been paid or shipped is described in the following table. For more information, see Process Sales Returns or Cancellations. Instead, you must manually create a sales credit memo to void the sale and reimburse the customer, optionally managed with a sales return order. After a posted sales invoice has been partially or fully paid, you cannot correct or cancel it from the posted sales invoice itself.

Navision reversing a zero dollar credit memo